CANCÚN
ROYAL SOLARIS CANCÚNGR SOLARIS CANCÚNGR SOLARIS CARIBE CANCÚNLOS CABOS
ROYAL SOLARIS LOS CABOSGR SOLARIS LIGHTHOUSETEHUACÁN, PUEBLA
GRAN HOTEL MÉXICO BY SOLARIS
At Hoteles Solaris, we strive to provide the best service with exclusive benefits.
Early check-in - Late check-out:
2 hours before check-in and 2 hour after check-out. Subject to availability.
Cancelation policy:
1 day before arrival without penalty
Transfer included:
Maximun 2 children per room airport-hotel:
3 nights minimum stay (children before 5 and 11 years old not included)
The 10% discount on SPA
Applicable for massage, corporal treatments and facial for 50 and 80 minutes.
* Participation terms apply, discounts cannot be combined, do not apply to packages, discounts cannot be combined with other promotions.
Conditions for the claim
We want you to get the best price, but if you find a lower price in another place, we will match it and give you an additional 10% discount on your stay.
You must submit a claim in 24 hours of reservation on www.hotelessolaris.com.mx and are subject to the terms and conditions.
How it works?
- The client must make a reservation in www.hotelessolaris.com
- If the client finds a lower price in another place, he must submit a claim.
- If the claim meets all the conditions, Hoteles Solaris will match the price and give you an additional 10% discount in the room rate for each night of your stay.
Official reservations channels
- https://www.hotelessolaris.com
- https://res.hotelessolaris.com
- https://clubsolaris.com
Claim conditions:
- The price must be lower than the official price of Hoteles Solaris.
- It must not be in a channel of official Hoteles Solaris.
- It must be for the same type of accommodation and under the same conditions.
- It must be visible and available immediately.
Exclusions:
- Rates that are not available publicly, such as corporate rates.
- Rates for packages that include transportation or activities.
- Reservations that do not provide an immediate confirmation.
- Rates offered at auction sites or that require special membership.
Presentation process:
Claims will not be accepted if the reservation is presented after check-in.
Claims must be submitted using the following form within 24 hours of booking.
Hoteles Solaris will respond to your claim status within 24 hours.
